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On the PawaPay platform, all of your mobile money is stored in wallets. In most cases, wallets are issued per country and hold all your available mobile money in that country. On the Wallets page, you can see the balances of all your wallets and view a breakdown of the transactions that have affected each wallet.

Balance overview

In the balance overview section, you can see each of your wallets and their:
  • Country
  • Current balance
  • Currency
  • Active providers (MMOs)
Click on a wallet to instantly view its breakdown in the Wallet breakdown panel.
In normal circumstances, wallets are issued per country.
If a wallet shows No active provider, none of your payment flows are currently active for it.

Wallet breakdown

When you select a wallet, its breakdown is displayed automatically. Choose a quick filter to quickly view yesterday, last week, or last month. Or select a custom date range using the date picker.
The wallet breakdown is displayed from midnight to midnight in the UTC time zone. You can select a period of up to one month at a time.
The breakdown shows how your wallet balance has changed over the selected period. Together with the opening and closing balance, you will see the total value of:
  • Deposits
  • Split Deposits
  • Refunds
  • Payouts
  • Split Payouts
  • Remittances
  • Fees
  • Withdrawals
  • Top ups
  • Adjustments
  • Compensations
  • Uncategorized
Money in is displayed as a positive value in green. Money out is displayed as a negative value in red, in brackets.

Export wallet breakdown

You can export the breakdown as a CSV or PDF file at any time by selecting “Export statement”.